aiReceptionist Portal Guide

Published April 15th, 2025 by Taylor Beitler

Dashboard Page The Dashboard is your real-time pulse check. From the moment you log in, you’ll see everything that matters—at a glance. Inbound and outbound call volumes? Right there. Hourly traffic trends? Visualized and crystal clear. We’ve stripped away the noise and left you with what you actually need: actionable data that tells a story. Curiou

Build Your Knowledge Base: A Step-by-Step Guide

Published March 18th, 2025 by Taylor Beitler

What is a Knowledge Base? The Knowledge Base stores key information your aiReceptionist can reference when responding to caller questions. It allows you to add custom instructions for a variety of scenarios - from how the bot should refer to itself if asked, to how the bot should handle employment inquiries. The possibilities are endless. To help yo

Crafting Effective FAQs

Published April 1st, 2025 by Taylor Beitler

Welcome to Crafting FAQs! Your customers have questions. Anticipating them is the mark of a truly seamless experience. For your aiReceptionist, FAQs aren’t just a support tool—they’re the secret to sounding sharp, human, and always on point. Think of them as a cheat sheet: clear, concise answers to the questions your customers actually ask. Whether