aiReceptionist Portal Guide

Published April 15th, 2025 by Taylor Beitler

Dashboard Page The Dashboard is your real-time pulse check. From the moment you log in, you’ll see everything that matters—at a glance. Inbound and outbound call volumes? Right there. Hourly traffic trends? Visualized and crystal clear. We’ve stripped away the noise and left you with what you actually need: actionable data that tells a story. Curiou

Crafting Effective FAQs

Published April 1st, 2025 by Taylor Beitler

Welcome to Crafting FAQs! Your customers have questions. Anticipating them is the mark of a truly seamless experience. For your aiReceptionist, FAQs aren’t just a support tool—they’re the secret to sounding sharp, human, and always on point. Think of them as a cheat sheet: clear, concise answers to the questions your customers actually ask. Whether

Build Your Knowledge Base: A Step-by-Step Guide

Published March 18th, 2025 by Taylor Beitler

What is a Knowledge Base? The Knowledge Base stores key information your aiReceptionist can reference when responding to caller questions. It allows you to add custom instructions for a variety of scenarios - from how the bot should refer to itself if asked, to how the bot should handle employment inquiries. The possibilities are endless. To help yo